The Orfeu Subscription Club membership is a relationship service that offers exclusive discounts, special shipping, and continuous benefits for those who want to make specialty coffee a part of their routine. By signing up for a plan, the subscriber agrees to the terms and conditions below.

1.1. The subscription begins with the selection of eligible products (coffees) that meet the minimum value of one of the plans available at the time of contract.

1.2. Upon activation, the subscriber becomes part of the benefits program, including discounts and free shipping (according to the plan).

1.3. Participation is personal and non-transferable, linked to the subscriber's CPF/Account.

2.1. Benefits granted to members may include:

•        Progressive discounts according to the contracted plan (Beginner: 13%, Premium: 15%, Expert: 18%);

•        Free or reduced shipping depending on the region and plan;

•        Exclusive and early offers for subscribers.

2.2. Subscription benefits are not cumulative with other promotions and campaigns, unless expressly stated by Orfeu.

2.3. If the subscription value does not reach the minimum required for a given plan, the corresponding benefits will not be applied.

3.1. Subscription billing occurs according to the delivery frequency chosen by the subscriber at the time of contract (bi-weekly, monthly, or quarterly), via the payment method provided.

3.2. Subscriptions remain active indefinitely, with automatic renewal at each new cycle (according to the contracted frequency), unless canceled by the subscriber.

4.1. Product shipping and freight follow specific logistics rules and may vary according to the subscription plan and delivery region.

4.2. The subscriber is responsible for keeping their delivery address updated in their account.

5.1. Subscribers can pause, change, or cancel any subscription item at any time via "My Account" > "Subscription" on the website or through Customer Service.

5.2. Changes to products, plans, or frequency apply from the next billing cycle.

5.3. Cancellations stop future charges; items already shipped are not returned or refunded.

5.4. Pausing and resuming a subscription is allowed, but benefits (such as gifts or specific promotions) will be applied according to the active calendar at the time of return. Gifts are not retroactive or cumulative with previous subscription periods.

6.1. In accordance with the Consumer Defense Code (CDC), the subscriber may exercise the right of withdrawal within 7 (seven) calendar days from the subscription's activation (payment confirmation), provided that the first order has not yet been delivered. In this case, the subscription will be canceled without charge and a refund will be issued according to the payment method.

7.1. Any improper use of codes, benefits, discounts, or access to the subscriber area may result in suspension or cancellation of the subscription, without the right to reimbursement of already paid amounts.

8.1. Official communications about the subscription, billing, plan changes, or benefits will be sent by email, WhatsApp, or other channels registered by the subscriber.

8.2. It is the subscriber's responsibility to keep their contact information updated.

9.1. The processing of personal data follows the rules of applicable legislation, including the General Data Protection Law (LGPD), aiming at the execution and management of the subscription. Data will not be shared with third parties without consent, except as required by law.

10.1. Café Orfeu may update this policy as necessary, by publishing the revised version on official channels. Continued subscription after changes implies acceptance of the new conditions.

The Orfeu Club subscription was designed to make the relationship with specialty coffees more practical, advantageous, and flavorful — with discounts, convenience, and a unique experience with premium products.